Operations Lead
Application status: Open until filled
Term: Full-time, 40 hours per week
Notes: This position requires working some evenings, particularly on Thursdays
What is startup tnt?
Startup TNT’s mission is to be the best seed-stage investor in your town. We do this by building, nurturing and sustaining an awesome startup community. We then catalyze investment capital into the most promising startups from the community.
We believe that the success of our startup community depends on all of us. It is an outcome of how we jointly leverage the resources we have at our disposal here at home. Fundamentally, we believe it requires entrepreneurs, scientists, investors and service providers to build lasting relationships. Only then can we unleash the full potential of our startup community.
We have one simple mantra to achieve our goal: Have fun. Make friends. Build companies.
What does Startup TNT do?
Since our inception in December 2019, we have raised more than $5.5M for 35 Western Canadian startups at 11 Investment Summits. This has been raised directly from our network of over 200 angel investors, some of whom are experienced and work with TNT to build the community and get great deal flow in the process, and many of whom are investing for the very first time.
We host weekly happy hours in 4 cities across 2 provinces (and growing) that are attended by thousands of guests annually.
We celebrate the community through pitch nights, both small and large, a part of the Summits or just for fun, to showcase the stories of the founders looking to change the world right here from home.
And we help people invest in the future of our communities through TNT Capital, our newly launched venture capital fund.
Who is the Startup TNT Operations Lead?
You are a strategic thinker, process-oriented, a great manager, and tech-savvy.
You love to make processes as efficient and friction-free as possible using a combination of empathy, analytical thinking, and technology.
When caught up in a manual task, you ask yourself “couldn’t a machine do this better than me? I’m gonna make it happen.”
You always keep the user experience in mind when designing and implementing new processes—whether those users be your colleagues, clients, program participants or external stakeholders.
The prospect of systematizing operations to scale the organization across multiple geographies excites you. And you understand how critical repeatable, scalable processes are to the ultimate success of the organization.
You enjoy independently researching, designing, building and implementing various types of systems and processes ranging from training systems for new team member, to accounting systems for tracking and gathering key data.
You possess organizational discipline, resourcefulness, versatility, independent thought, the ability to learn quickly and think on your feet.
You are familiar with common organizational tools such as Google Workspace (Docs, Forms, Sheets, Drive, Calendar, Gmail), Zoom, Slack, HubSpot, Mailchimp, Eventbrite, Squarespace, YouTube, Asana, Canva, and QuickBooks.
You thrive in team-based environments where small groups must pull together to accomplish large goals on tight timelines.
What will the Startup TNT Operations Lead do?
You will put formal processes, procedures, and protocols into our operations. You will look at our vision and tell us, “here’s the best way to operationalize that for the long-term.”
When team members come up with brilliant ideas to improve our programs, you will tell them, “we can make that happen, here’s how!”
You will regard all our programs with a piercing, critical eye and continuously seek to improve our practices.
As the Startup TNT Operations Lead, you will manage and oversee all key internal operations at the organization.
Specifically, you will:
Project manage and oversee all Startup TNT Investment Summit operations (including company applications, investor recruitment, due diligence materials, meetings and communication, scoring, information and education sessions, and more)
Oversee event planning and logistics for all key events (including Summit events, regular happy hours and special events)
Design and execute processes to set up, manage, and maintain corporate entities for investment syndication (including investor paperwork, fund collection, legal filings)
Oversee general operations, IT, cybersecurity, software implementation, and information architecture
Oversee invoicing, payables, recording, reconciliation, and payroll alongside the CFO
Set up and implement training systems for all employees
Continue to develop the Operations Handbook for internal use
Set up, track, and organize a metrics database to monitor organization performance and support our reporting requirements
Design and execute the development of best-in-class management practices for TNT Capital, Startup TNT’s new VC fund
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Ready to join us? Fill out this brief application and let’s chat.